Refund and Returns Policy

Introduction

At MBA BazaarWala, we are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied with your order, we offer a return policy that allows you to return eligible items within 4 days from the date of delivery. Please read the following policy carefully to understand our return process.

Eligibility for Returns

To be eligible for a return, the following conditions must be met:

Only regular priced items may be refunded. Sale items cannot be refunded.

  • Return Window: You must initiate the return within 4 days from the date of delivery.
  • Condition of Items: The items must be unused, unwashed, and in their original condition with all tags and packaging intact.
  • Proof of Purchase: A valid proof of purchase, such as an order confirmation email or receipt, must be provided.

Non-Returnable Items

Certain items are not eligible for return, including but not limited to:

  • Perishable goods (e.g., food, flowers)
  • Personal care items (e.g., cosmetics, skincare products)
  • Custom-made or personalized items
  • Intimate apparel (e.g., lingerie, swimwear)
  • Gift cards and vouchers
  • Items marked as “Final Sale” or “Non-Returnable” at the time of purchase

Return Process

To initiate a return, please follow these steps:

  1. Contact Customer Support: Email us at support@steelblue-meerkat-546963.hostingersite.com with your order number, the item(s) you wish to return, and the reason for the return.
  2. Receive Return Authorization: Our customer support team will review your request and, if eligible, provide you with a return authorization and instructions on how to return the item(s).
  3. Ship the Item(s): Carefully pack the item(s) in their original packaging and include the return authorization. Ship the package to the address provided by our customer support team. Please ensure the package is shipped within 4 days of receiving the return authorization.

Return Shipping Costs

  1. Customer Responsibility: Unless the return is due to a defect or an error on our part, you will be responsible for the return shipping costs.
  2. Defective or Incorrect Items: If you received a defective or incorrect item, MBA BazaarWala will cover the return shipping costs. Please contact customer support for assistance.

Refunds

Once we receive and inspect the returned item(s), we will process your refund. Refunds will be issued to the original payment method within 7-10 business days. Please note that shipping charges are non-refundable unless the return is due to a defect or an error on our part.

Exchanges

We do not offer direct exchanges. If you wish to exchange an item, please return the original item following the return process and place a new order for the desired item.

Contact Us

If you have any questions or concerns regarding this Return Policy, please contact our customer support team:

MBA BazaarWala
Email: support@mbabazaarwala.com

Last updated: [01,January,2025]

Thank you for shopping with MBA BazaarWala. We appreciate your business and are here to ensure you have a positive shopping experience.

Main Menu