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Frequently Asked Questions
Ordering & Account
How do I place an order on MBA BazaarWala?
Simply browse through our product categories, add your desired items to the cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.
Do I need an account to place an order?
No, you can place an order as a guest. However, creating an account helps you track your orders and manage your purchase history.
Can I modify or cancel my order after placing it?
Once an order is approved and processed, it cannot be canceled or modified. Please review your order carefully before confirming your purchase.
How can I track my order?
After your order is shipped, you will receive an email with the tracking details. You can also track your order by logging into your account.
What should I do if I receive a damaged or incorrect item?
If you receive a defective or incorrect product, please email us at support@steelblue-meerkat-546963.hostingersite.com within 4 days of delivery with your order details and a photo of the item.
Shipping & Delivery
What are the shipping charges?
Shipping charges are all free (Note : Only Cash On Delivery option will be extra Rs.149 charges for all COD product) .
How long does delivery take?
Orders are usually delivered within 5–7 business days, depending on your location and product availability.
Do you offer international shipping?
Currently, we only ship within India. We do not offer international shipping at the moment.
Can I choose a specific delivery date?
At this time, we do not support scheduling delivery for specific dates. However, we strive to deliver your order as quickly as possible.
What if I am not available during delivery?
The courier company will usually attempt delivery again. If undelivered after multiple attempts, the order may be returned to us.
Payments
What payment methods do you accept?
We accept major credit cards, debit cards, UPI, Net Banking, and popular wallet payments & also COD Potion (Note: If you get COD Option you will extra Rs.149 extra charges.
Is it safe to make online payments on your site?
Yes. All transactions on MBA BazaarWala are secured with industry-standard SSL encryption for a safe and secure checkout experience.
Do you offer Cash on Delivery (COD)?
Cash on Delivery option is available (note: Extra Rs149 charge on COD Option).
Returns & Refunds
What is your return policy?
You can return eligible items within 4 days of delivery. Products must be unused, in original condition, and include all packaging and tags.
Which items are non-returnable?
Items such as perishable goods, personal care products, intimate apparel, and those marked as "Final Sale" are not eligible for return.
How do I initiate a return?
Email us at support@steelblue-meerkat-546963.hostingersite.com with your order number, product details, and reason for return. We’ll guide you through the return process.
Do I have to pay for return shipping?
If the return is due to our error (wrong or defective item), return shipping is free. Otherwise, the customer bears the shipping cost.
When will I receive my refund?
Refunds are processed within 7–10 business days after we receive and inspect the returned item. Refunds are issued to the original payment method.
Support & General
How can I contact customer support?
You can reach us at support@steelblue-meerkat-546963.hostingersite.com. We usually respond within 24–48 business hours.
Where can I find updates about promotions and new arrivals?
Subscribe to our newsletter and follow us on social media to stay updated about new collections, deals, and special promotions.
Returns & Refunds
What is your return policy?
You can return eligible items within 4 days of delivery. Products must be unused, in original condition, and include all packaging and tags.
Which items are non-returnable?
Items such as perishable goods, personal care products, intimate apparel, and those marked as "Final Sale" are not eligible for return.
How do I initiate a return?
Email us at support@steelblue-meerkat-546963.hostingersite.com with your order number, product details, and reason for return. We’ll guide you through the return process.
Do I have to pay for return shipping?
If the return is due to our error (wrong or defective item), return shipping is free. Otherwise, the customer bears the shipping cost.
When will I receive my refund?
Refunds are processed within 7–10 business days after we receive and inspect the returned item. Refunds are issued to the original payment method.